Multiple Payers - 60054, AETNA, SUTTER HEALTH AETNA, BANNER HEALTH, TEXAS HEALTH, ALLINA HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Submitters of Real Time Eligibility, Claim Status Inquiry, and Referral Add & Inquir...

Scheduled for Nov 16, 2025, 00:30 - 09:00 EST

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Nov 13, 2025 - 17:46 EST
This scheduled maintenance affects: AETNA, 60054, TEXAS HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), and ALLINA HEALTH.