FLORIDA BLUE MEDICARE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 27, 2025 - 01:05 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Oct 26, 2025 - 18:37 EDT
This incident affected: FLORIDA BLUE MEDICARE.