Multiple Payers - MEDICA IFB, MEDICAHEALTHPLANS, MEDICA (UNITEDHEALTHCARE), DEAN HEALTH PLANS, MEDICA GOVERNMENT PROGRAMS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Sep 30, 2026 - 10:32 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Invalid Response Received/500 errors.
Posted Sep 30, 2026 - 06:13 EDT
This incident affected: MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, MEDICA (UNITEDHEALTHCARE), and MEDICA IFB.