Payer Outage: OTHER BLUE PLANS-BCBSTX

Incident Report for Payer Notifications

Update

Automated update: active outage detected for payer OTHER BLUE PLANS-BCBSTX.
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:35:00.000Z -> ended 2026-11-01T02:20:00.000Z
- 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T02:05:00.000Z -> ongoing
Posted Nov 01, 2026 - 03:20 EST

Update

Automated update: active outage detected for payer OTHER BLUE PLANS-BCBSTX.
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:35:00.000Z -> ended 2026-11-01T02:20:00.000Z
- 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T02:05:00.000Z -> ongoing
Posted Nov 01, 2026 - 02:25 EST

Update

Automated update: active outage detected for payer OTHER BLUE PLANS-BCBSTX.
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:35:00.000Z -> ended 2026-11-01T02:20:00.000Z
- 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T02:05:00.000Z -> ongoing
Posted Nov 01, 2026 - 01:40 EDT

Update

Automated update: active outage detected for payer OTHER BLUE PLANS-BCBSTX.
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:35:00.000Z -> ended 2026-11-01T02:20:00.000Z
- 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T02:05:00.000Z -> ongoing
Posted Oct 31, 2026 - 23:00 EDT

Update

Automated update: active outage detected for payer OTHER BLUE PLANS-BCBSTX.
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:35:00.000Z -> ongoing
- 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T02:05:00.000Z -> ongoing
Posted Oct 31, 2026 - 22:45 EDT

Monitoring

Automated alert: active outage detected for payer OTHER BLUE PLANS-BCBSTX.
- 1-Eligibility and Benefits Inquiry (ARIESRT-API Direct/Portal) since 2026-11-01T01:35:00.000Z -> ongoing
Posted Oct 31, 2026 - 22:15 EDT
This incident affects: OTHER BLUE PLANS-BCBSTX.