Multiple Payers - 60054, AETNA - HCSR Inpatient Auth - HCSR Inpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 30, 2026 - 02:01 EDT

Identified

We are seeing HCSR Inpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 29, 2026 - 23:22 EDT
This incident affected: AETNA and 60054.
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