HUMANA - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures.

Scheduled for Nov 23, 2025, 00:00 - 04:00 EST

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Nov 22, 2025 - 17:59 EST
This scheduled maintenance affects: HUMANA.