Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, 45282, CAREFIRST MEDICARE ADVANTAGE, 45281 - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and ...

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Dec 26, 2025 - 01:47 EST

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors.
Customers are receiving AV01/VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Dec 24, 2025 - 15:59 EST