Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, JOHNS HOPKINS ADVANTAGE MD, PRIORITY PARTNERS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 09, 2026 - 08:06 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response/No Response Received errors.
Customers are receiving AV07/VT06_036 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 09, 2026 - 07:18 EDT
This incident affected: JOHNS HOPKINS ADVANTAGE MD.