This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Get email notifications whenever Payer Notifications creates, updates or resolves an incident.
Get text message notifications whenever Payer Notifications creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
CIGNA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions will be unavailable Thursday, October 30th from 6:00:00 AM EDT through 4:00:00 PM EDT Thur...
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.