Multiple Payers - EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS), IMAGINE360 ADMINISTRATORS (GPA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Sep 19, 2026 - 00:31 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Posted Sep 18, 2026 - 19:20 EDT