This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - 62308, CIGNA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and HCSR Inpati...
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Jul 23, 2026 - 20:29 EDT
This scheduled maintenance affects: CIGNA and 62308.