Multiple Payers - 62308, CIGNA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and HCSR Inpati...

Scheduled for Jul 25, 16:00 EDT  -  Jul 26, 20:00 EDT

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jul 23, 2026 - 20:29 EDT
This scheduled maintenance affects: CIGNA and 62308.