Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

Multiple Payers - BCBSIL COMMUNITY HEALTH PLANS, BCBSTX Medicaid STAR/CHIP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.

Posted Apr 01, 2026 - 17:41 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Apr 01, 2026 - 13:44 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Apr 01, 2026 - 12:07 EDT

This incident affected: BCBSIL COMMUNITY HEALTH PLANS.