AETNA - Multiple Transactions - HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors.
Posted Nov 03, 2026 - 23:23 EST
This incident affects: AETNA.