COMMONWEALTH CARE ALLIANCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 30, 2025 - 18:49 EDT

Monitoring

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving XXXX errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Aug 29, 2025 - 10:40 EDT