Multiple Payers - HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, SMARTDATASOLUTIONS RP063 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jun 22, 2026 - 04:45 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with VT07_037 errors.
Customers are receiving Invalid Response - org.apache.cxf.binding.soap.SoapFault: java.io.FileNotFoundException: /W/SmartDataSolutions/webapps/quickclaim/WEB-INF/lib/sds-attic-1.0.jar (Bad file descriptor) errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 21, 2026 - 02:06 EDT
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