Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, CompBenefits, HUMANA HEALTHY HORIZON OH MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 06, 2026 - 02:34 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Apr 05, 2026 - 23:48 EDT
This incident affected: HUMANA, CompBenefits, and Humana Dental Non Claims.