Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
As of 5/1/2026, 2:00:00 PM we are seeing successful transactions. We are considering this issue resolved.
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.

Posted May 02, 2026 - 02:01 EDT

This incident affected: BLUECROSS BLUESHIELD (BCBS) OF HAWAII.