HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 23, 2026 - 00:29 EDT

Identified

We are seeing HCSR Detailed Auth/Referral, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors.
Posted Aug 22, 2026 - 18:49 EDT
This incident affected: HUMANA.