Multiple Payers - REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF UTAH, REGENCE BLUESHIELD, REGENCE BCBS OF OREGON - Multiple Transactions - HCSR Outpatient Auth and Auth/Ref Routing transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Outpatient Auth and Auth/Ref Routing transactions failing with timeout errors.
Posted Nov 13, 2026 - 11:54 EST
This incident affects: REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, and REGENCE BCBS OF UTAH.