Subscribe to updates for Multiple Payers - 60054, AETNA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Sunday, March 22nd from 7:00:00 ... via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Payer Notifications creates or resolves an incident.