WELLPOINT - ALL - Anthem’s Interactive Care Reviewer will be down due to DB OS patching activity and be unavailable from 12 AM ET on Saturday, November 22nd till 4 AM ET on Saturday, November 22nd.

Scheduled for Nov 22, 2025, 00:00 - 04:00 EST

Scheduled

We are seeing all transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Nov 18, 2025 - 16:40 EST
This scheduled maintenance affects: OTHER BLUE PLANS ANTHEM - WI, ANTHEM - MO, ANTHEM - WI, OTHER BLUE PLANS EMPIRE BCBS - NY, OTHER BLUE PLANS - BCBSGA, OTHER BLUE PLANS ANTHEM - IN, OTHER BLUE PLANS ANTHEM - KY, OTHER BLUE PLANS ANTHEM - ME, OTHER BLUE PLANS ANTHEM - MO, OTHER BLUE PLANS ANTHEM - NH, OTHER BLUE PLANS ANTHEM - NV, OTHER BLUE PLANS ANTHEM - OH, OTHER BLUE PLANS ANTHEM - VA, ANTHEM - CA, ANTHEM - CO, ANTHEM - CT, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, DELL CHILDRENS HEALTH PLAN, MANAGED CARE SERVICES MCS - CA, OTHER BLUE PLANS ANTHEM - CA, OTHER BLUE PLANS ANTHEM - CO, OTHER BLUE PLANS ANTHEM - CT, OTHER BLUE PLANS EMPIRE BC - NY, and UNICARE.