Multiple Payers - MEDICAHEALTHPLANS, MEDICA IFB, MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Feb 16, 2026 - 05:45 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Invalid Response errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Feb 16, 2026 - 04:37 EST
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