This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, Health Care Services Inquiry, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with VT02_030 errors. Customers are receiving VT02_030s. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 03, 2025 - 13:09 EST
Identified
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, Health Care Services Inquiry, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeouts. Customers are receiving VT02_030s. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 03, 2025 - 12:19 EST
This incident affected: AETNA, ALLINA HEALTH, BANNER HEALTH, 60054, TEXAS HEALTH, and SUTTER HEALTH AETNA.