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(RESOLVED) BLUE CROSS MEDICARE ADVANTAGE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06 errors. Customers are receiving VT06 errors. Next Steps and ETA for resolution: As of 8/28/2025, 7:29:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Aug 28, 2025 - 08:28 EDT
Monitoring
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06 errors. Customers are receiving VT06 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.