Multiple Payers - ANTHEM - CO, COCHA, ANTHEM - CA, MANAGED CARE SERVICES MCS - CA, ANTHEM - NV, ANTHEM - CT, ANTHEM - ME, ANTHEMMAINEHEALTH, ANTHEM - NH, BCBS WESTERN NEWYORK, EMPIRE BC - NY, EMPIRE BCBS - NY, ANTHEM - IN, ANTHEM - KY, ANTHEM - OH, ANT...

Incident Report for Payer Notifications

Update

Anthem’s Interactive Care Reviewer will undergo maintenance and will be unavailable from 11 PM ET on Friday, May 29th till 7 AM ET on Saturday, May 30th
Posted May 29, 2026 - 14:12 EDT

Identified

Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 29, 2026 - 12:41 EDT
This incident affects: ANTHEM - MO, ANTHEM - WI, ANTHEM - CA, ANTHEM - CO, ANTHEM - CT, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, MANAGED CARE SERVICES MCS - CA, UNICARE, COCHA, ANTHEMMAINEHEALTH, BCBS WESTERN NEWYORK, BLUE MEDICARE ADVANTAGE, HEALTHYBLUEDUALADV, HEALTHY BLUE, HEALTHY BLUE MISSOURI, HEALTHYBLUENC, SIMPLYHEALTHCARE, CLEAR HEALTH ALLIANCE, CLEAR HEALTH ALLIANCE LONG TERM CARE, and SUMMIT.