HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Posted Aug 23, 2026 - 01:56 EDT
This incident affects: BCBSMT, BCBSIL, BCBSNM, BCBSOK, BCBSTX, BLUE CROSS COMMUNITY CENTENNIAL, OTHER BLUE PLANS-BCBSIL, OTHER BLUE PLANS-BCBSNM, OTHER BLUE PLANS-BCBSOK, OTHER BLUE PLANS-BCBSTX, BCBS MONTANA, and OTHER BLUE PLANS-BCBSMT.