Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, HUMANA HMO - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 1/9/2026, at 10pm to Sat, 1/10/2026 at 9:30am ET. If you have ...

Scheduled for Jan 9, 22:00 EST  -  Jan 10, 09:30 EST

Scheduled

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jan 05, 2026 - 17:55 EST
This scheduled maintenance affects: HUMANA LONG TERM CARE, HUMANA, HUMANA HMO, and HUMANA BEHAVIORAL HEALTH.