HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 25, 2025 - 11:27 EDT

Identified

We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Oct 24, 2025 - 23:31 EDT
This incident affected: HUMANA.