CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Thursday, March 19th from 5:00:00 PM EDT through 8:00:00 PM EDT Thursday, March 19th.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Mar 19, 2026 - 20:00 EDT
This incident affected: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.