Multiple Payers - 100347, EL PASO FIRST HEALTH PLANS - CHIP, PARKLAND COMMUNITY HEALTH PLAN, EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Feb 08, 2026 - 05:56 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Feb 08, 2026 - 04:27 EST