BCBSNC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 26, 2026 - 16:34 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AV07/VT06_013 errors.
Posted Oct 26, 2026 - 14:50 EDT
This incident affected: BCBSNC.