Multiple Payers - EL PASO FIRST HEALTH PLANS - CHIP, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), GHI - GROUP HEALTH INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 21, 2026 - 05:35 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 21, 2026 - 04:21 EDT
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