Virginia Medicaid - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AR01/timeouts.
Customers are receiving AR01/AV01 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 23, 2026 - 10:49 EDT
This incident affects: Virginia Medicaid.