Multiple Payers - ANTHEM - CO, COCHA, ANTHEM - CA, MANAGED CARE SERVICES MCS - CA, ANTHEM - NV, ANTHEM - CT, ANTHEM - ME, ANTHEMMAINEHEALTH, ANTHEM - NH, HIGHMARK BCBS MMC, CHP, HARP, EP, BCBS WESTERN NEWYORK, BLUECROSS BLUESHIELD OF WESTERN NEW YORK, ...

Scheduled for Aug 14, 21:00 EDT  -  Aug 15, 03:00 EDT

Scheduled

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Aug 14, 2026 - 19:42 EDT
This scheduled maintenance affects: ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, MANAGED CARE SERVICES MCS - CA, COCHA, ANTHEMMAINEHEALTH, BCBS WESTERN NEWYORK, BLUE MEDICARE ADVANTAGE, HEALTHYBLUEDUALADV, HEALTHY BLUE, HEALTHY BLUE MISSOURI, HEALTHYBLUENC, SIMPLYHEALTHCARE, SUMMIT, ANTHEM - CO, ANTHEM - CA, ANTHEM - CT, HIGHMARK BCBS MMC, CHP, HARP, EP, and BLUECROSS BLUESHIELD OF WESTERN NEW YORK.