Multiple Payers - BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 21, 2026 - 09:32 EDT
This incident affects: BCBS MICHIGAN, 00710P, and BCBS MICHIGAN INSTITUTIONAL.