Multiple Payers - Medicaid Texas and Texas Health Steps, 10186 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Sep 27, 2026 - 20:05 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Posted Sep 27, 2026 - 18:42 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Posted Sep 27, 2026 - 18:36 EDT