Multiple Payers - BCDCC, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inqui...

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Dec 22, 2025 - 13:35 EST

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Dec 22, 2025 - 05:06 EST