Multiple Payers - HIGHMARK BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD - Professional Claims - Professional Claims transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Professional Claims transactions failing with AR01 errors.
Customers are receiving AR01 errors.
Next Steps and ETA for resolution:
We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 18, 2026 - 20:35 EDT
This incident affects: HIGHMARK BLUE CROSS BLUE SHIELD and HIGHMARK BLUE SHIELD.