This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange issues. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Posted Aug 07, 2026 - 11:12 EDT
This incident affected: ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, MANAGED CARE SERVICES MCS - CA, ANTHEM - CO, ANTHEM - CA, ANTHEM - CT, UNICARE, OTHER BLUE PLANS ANTHEM - CA, OTHER BLUE PLANS ANTHEM - CO, OTHER BLUE PLANS ANTHEM - CT, OTHER BLUE PLANS ANTHEM - IN, OTHER BLUE PLANS ANTHEM - KY, OTHER BLUE PLANS ANTHEM - ME, OTHER BLUE PLANS ANTHEM - MO, OTHER BLUE PLANS ANTHEM - NH, OTHER BLUE PLANS ANTHEM - NV, OTHER BLUE PLANS ANTHEM - OH, OTHER BLUE PLANS ANTHEM - VA, OTHER BLUE PLANS ANTHEM - WI, OTHER BLUE PLANS EMPIRE BC - NY, OTHER BLUE PLANS EMPIRE BCBS - NY, OTHER BLUE PLANS - BCBSGA, and DELL CHILDRENS HEALTH PLAN.