TMG - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 25, 2026 - 16:23 EDT

Update

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors.
Customers are receiving VT02 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Apr 24, 2026 - 16:03 EDT

Update

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors.
Customers are receiving VT02 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Apr 24, 2026 - 10:17 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors.
Customers are receiving VT02 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Apr 24, 2026 - 10:13 EDT
This incident affected: JOHNS HOPKINS ADVANTAGE MD, JOHNSHOPKINS, and PRIORITY PARTNERS.