CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AV07 errors.
Posted Oct 20, 2026 - 09:49 EDT
This incident affects: CORPORATE BENEFIT SERVICES OF AMERICA (CBSA).