This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - IMAGINE360 ADMINISTRATORS (GPA), EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Jul 08, 2026 - 09:31 EDT
This incident affects: IMAGINE360 ADMINISTRATORS (GPA) and EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS).