Subscribe to updates for Multiple Payers - 62308, CIGNA, ELDER - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, February 21st from 4:00:00 PM EST through 11:59:00 PM EST ... via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Payer Notifications creates or resolves an incident.