HOMETOWN HEALTH NETWORK - 2 - Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 21, 2026 - 18:21 EDT

Monitoring

We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 05, 2025 - 11:44 EDT
This incident affected: HOMETOWN HEALTH NETWORK.