REGENCE - Multiple Transactions - Preauthorization Outage. Downtime is 5/28/2026 from 7pm PT -- 11pm PT.

Scheduled for May 28, 17:46 EDT  -  May 29, 02:00 EDT

Update

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 28, 2026 - 17:41 EDT

Update

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 28, 2026 - 17:39 EDT

Update

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 28, 2026 - 17:36 EDT

Scheduled

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted May 27, 2026 - 10:28 EDT
This scheduled maintenance affects: REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH, BRIDGESPAN HEALTH COMPANY, and ASURIS NORTHWEST HEALTH.