Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 31, 2026 - 13:27 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with Invalid/Forbidden Response errors.
Customers are receiving VT06_036/AV07 errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Mar 30, 2026 - 14:34 EDT