FL MEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 21, 2026 - 18:21 EDT

Monitoring

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Aug 26, 2025 - 17:46 EDT