Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

Multiple Payers - BCBS TENNESSEE, SB890, BCBSTENNESSEE, SB8901 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors.
Customers are receiving AV01/AAA*42 errors.
Next Steps and ETA for resolution:
As of 7/1/2026, 11:21:00 AM we are seeing successful transactions. We are considering this issue resolved.
We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Jul 01, 2026 - 11:56 EDT

This incident affected: BCBS TENNESSEE, SB890, BCBSTENNESSEE, and SB8901.