KAISER FOUNDATION OF NW - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/No Response Recieved errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Apr 07, 2026 - 09:28 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/No Response Received errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Apr 07, 2026 - 09:26 EDT
This incident affects: KAISER FOUNDATION OF NW.