Multiple Payers - MEDICA IFB, MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS, MEDICA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 08:00 EST

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E1:0 errors.
Customers are receiving AAA*42/E1:0 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Nov 04, 2025 - 10:25 EST
This incident affected: MEDICA IFB, MEDICAHEALTHPLANS, and MEDICA GOVERNMENT PROGRAMS.